Elmore County residents have another banking option — AlabamaOne.
The credit union cut the ribbon on its 26th Alabama location Tuesday. But it has already been a part of the community, according to Millbrook Chamber of Commerce president and CEO Brenda Robertson Dennis.
“Before they came here, before we knew about this building, AlabamaOne was already at our chamber asking how they could get involved,” Dennis said. “They were one of the sponsors of our Women’s Conference even before they did the work here. They have definitely gotten into the community and made friends.”
PHOTOS: AlabamaOne Millbrook Ribbon Cutting
It is all a part of the credit union’s idea of community involvement and it goes further than just sponsoring events.
“You will see our employees alongside your employees in the community, at church, at the ballfield,” senior director of retail operations Mike Brown said. “It is so much more than planting a flag in the community.”
Hal Hodge is AlabamaOne’s southeast Alabama area executive and proud the doors are opening up in Millbrook.
“I want to start serving the people of Millbrook,” Hodge said. “We look forward to a lasting relationship and being engaged in the community.”
AlabamaOne has partnerships with electric cooperatives in the state such as Central Alabama Electric Cooperative and Dixie Electric Cooperative. Those co-ops operate in Elmore and Autauga counties.
“They are the real catalyst behind us coming to Millbrook to serve all their members and employees,” Hodge said. “Anyone that pays their bill to the electric cooperative can become a member of the credit union. We serve all their members and employees.”
AlabamaOne can also serve anyone living, working or worshiping in a county with a location.
Hodge said credit unions pride themselves on member services.
“It is the customer service and member service skills that you have, treating employees like they are one of your own,” Hodge said. “We want to know customers when they walk in the door.”
AlabamaOne purchased the building about a year ago and has been renovating it since. Inside there are teller stations for person-to-person banking. The credit union offers many of the services one might expect but there is also a mortgage suite. The financial institution also offers loans for small businesses and commercial and agricultural needs.
Outside the Highway 14 location in Millbrook is something Brown is proud of.
“We have leveraged some really great technology to serve you outside — an ‘Anytime Teller,” Brown said. “It might look like an ATM but it acts differently with loan payments, deposit checks and transfers. You can do so much more than get cash.”
